Unlock the power of education and networking at C3 in Las Vegas, Sept 15-18. Discover new contact center strategies, learn from industry leaders and get personalized insights from Calabrio experts. Register Today! bit.ly/3UGgwqj

#C32024 #ContactCenter #Calabrio

Calabrio's Workforce Management contact center software integrates with Avaya Experience Platform™ Public Cloud to power cloud-driven excellence!

Read more about this transformative integration in the press release: bit.ly/3QOuuVV
#WFM #contactcenter #Calabrio

Here's a sneak 👀 peek of our new AI-powered Insights reporting tool in CalabrioONE™. It transforms analytics into impact🚀🚀, providing accessible, actionable information and a faster return on investment for contact centers.

Book your demo today: bit.ly/4buZv9c

Joshua Geller brings more than 20 years of experience at leading law firms and software companies, and a wealth of knowledge in building and scaling the legal function in support of growth strategies at SaaS companies. Welcome Joshua!

Read more: bit.ly/4dslcZr

Calabrio GovSuite is now available for U.S. federal government agencies and departments! Join us May 9th to learn challenges faced by public center contact centers, how GovSuite addresses these unique requirements, and more.

Dont' miss this May 9 webinar! bit.ly/3QFActp

🥁 🥁 🥁 Introducing Insights – our new AI-powered custom reporting tool in CalabrioONE™!
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Insights transforms analytics into impact, providing accessible, actionable information and a faster return on investment for contact centers.

Read more here: bit.ly/3UNZvvK

Are you attending #AvayaENGAGE2024 in Denver?! Don't miss Calabrio Product Evangelist Dave Hoekstra, speaking about The Super Agent of 2028. bit.ly/3xImRtq
#Calabrio #AvayaENGAGE2024 #CX #WFM

Calabrio GovSuite is now available for U.S. federal government agencies and departments! Join this May 9 webinar to learn challenges faced by public center contact centers, how GovSuite addresses these unique requirements, and more: bit.ly/3QFActp

Join Calabrio at #AvayaENGAGE2024 ! Connect with industry experts, explore innovative solutions, and gain insights that will propel your business forward. Register today with code CALABRIO100 for $100 off! bit.ly/3xImRtq
#Calabrio #AvayaENGAGE2024 #CX

Bots automate customer interactions, lower costs and free up live agents for more complex calls. But how do you measure bot effectiveness? Learn how with Gordon Food Service as they share their journey to bot management success.

Register today! bit.ly/3U1EkVa

Bots automate customer interactions, lower costs and free up live agents for more complex calls. But how do you measure bot effectiveness? Learn how with Gordon Food Service as they share their journey to bot management success.

Register today! bit.ly/4422Z0n

Our new suite of Bot Analytics is here! Learn how Calabrio Bot Analytics helps contact centers measure, understand and improve chatbot and voice bot performance: bit.ly/3TTyvsY
#Calabrio #botanalytics #chatbots #QM

Exciting News! Early bird registration is now open for Calabrio’s Customer Connect Conference Sept. 15-18 in Las Vegas. Join us for educational breakout sessions and networking with your contact center peers. Register today and save! bit.ly/3bwzubm #Calabrio #C32024

From Chaos to Clarity: Calabrio Workforce Management empowered the Finnish Tax Administration to bring order to their back-office enhancing efficiency and worker satisfaction. bit.ly/4aDG51I

📣Discover the pivotal role of part-time agents in contact centers! Check out our blog to learn how to solve staffing issues by bringing in talented people without breaking your budget.

Explore the benefits, challenges and strategies for success: bit.ly/3IJOV1Z

Learn how Zappos Director of Operations, Precious Butcher, enabled agent self-scheduling, reduced attrition and more in Calabrio’s Working Smarter podcast!

Listen for free here: calabrio.com/calabrio-podca…

#CustomerService #WorkforceManagement #WorkingSmarterPodcast #Calabrio

Discover how GovSuite can help your agency exceed expectations and safeguard national security, all while streamlining compliance and reducing IT burdens in this article from Customer Zone 360!

Read the full piece here: bit.ly/3vmU90p

Today we unveiled our new Interaction Summary feature! Available as an add-on, this feature uses GenAI to summarize communications between contact center agents & customers, maximizing productivity, reducing expenses and more.

Learn how: calabrio.com

#EnterpriseConnect2024 is coming up! Explore cutting edge technology with over 15 sessions covering AI, CX, EX, UC, and more. Join over 5,000 professionals in Orlando on March 25–28, in person or virtually.

Meet us at booth #1127: bit.ly/3v2O7SD

Take Charge of Contact Center Management with Calabrio! Our true-cloud, fully integrated Workforce Management Suite maximizes agent engagement to exceed customer expectations and encourage efficiency.

Book a demo today: bit.ly/3wSKor4