DraftKings CX Team(@DK_Assist) 's Twitter Profileg
DraftKings CX Team

@DK_Assist

DraftKings Customer Support. Our mission is to make sports better and make better sports fans by bringing fans closer to the game

ID:862009443231428608

linkhttps://www.draftkings.com/help/contact-us calendar_today09-05-2017 18:20:41

56,4K Tweets

37,9K Followers

7 Following

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We are aware that players were having difficulty receiving their $10 Bonus Bet for the NFL Germany Bet & Get promotion this morning. These Bonus Bets have now been issued to players who opted in and placed a qualifying wager! Thank you for your patience.

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Tomorrow’s (11/04) Victor Hugo vs Daniel Marcos and Ismael Bonfim vs Vinc Pichel MMA fights have been canceled. These fighters will not accrue points.

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We are aware that some NBA Player Prop markets were incorrectly settled. We are looking into this and will have everything settled properly as soon as possible.

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Today’s (10/20) match between Ipswich and Rotherham has been postponed. Players from this game will not accrue points in the 3:00 PM ET Interleague slate.

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We are currently aware of the bet placement issues some customers are facing. We are working to have this resolved ASAP!

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Tomorrow's Edgar Chairez vs Daniel Lacerda UFC fight has been canceled. These fighters will not accrue points in tomorrow’s contests.

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Tonight's (9/29) preseason game between the New York Rangers and New York Islanders has been postponed. Players in this game will NOT accrue points.

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We're aware of an issue where some players are having trouble with viewing their live NFL Reignmaker contests, and we're working to have that fixed ASAP

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Today's (9/23) game between the New York Yankees and the Arizona Diamondbacks has been postponed. Players in this game will NOT accrue points. Start times for MLB main classic, tiers, and snake lock times have been pushed back from 1:05pm to 2:10pm to allow for swaps.

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For last night's First Red Zone Team market, in addition to honoring bets on the Steelers as winners, we are also cash crediting all customers who bet on the Browns as winners! Customers that bet on the Browns for this market will be credited within 24 hours

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Due to expected rain, NASCAR has pushed up the start time for the Cup Series Bass Pro Shops Night Race at Bristol from 7:45 PM ET to 6:33 PM ET tomorrow night (9/16).

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Tonight's (9/14) game between the San Francisco Giants and the Colorado Rockies has been postponed. Players in this game will NOT accrue points.

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Tonight's (9/11) game between the Chicago White Sox and Kansas City Royals has been postponed. Players in this game will NOT accrue points.

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Football is back and so are we! Players should be able to view NFL $5 Fantasy Football Millionaire Contest. We appreciate the patience here!

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We are aware that players are unable to view the Gamecenter of the the NFL $5 Fantasy Football Millionaire Contest. We are working to get this completed as soon as we can and we appreciate the patience here.

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Our team is currently performing maintenance on Best Ball and Snake Draft contests. Once this is completed these drafts will resume as normal!

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