Have a legal-related query? Check out the Prisoners’ Advice Service: prisonadvice.org.uk

Send money to a loved one via the @gov website here: gov.uk/send-prisoner-…

Prisoners’ Family Helpline
info.prisonersfamilies.org
Telephone: 0808 808 2003

Visiting a loved one at Highdown? Masks/face coverings are no longer required at High Down. This is for staff, prisoners, and visitors. This being said, face coverings can still be worn should you wish to do so.

Want to write to your loved one? Ensure you include their name and prison number (or DOB) on the front of the envelope, and your name and address on the back.

Did you know you can keep in touch with a loved one via email? Find out more here: emailaprisoner.com

Concerned about a loved one? Call the Safer Custody Team on 0207 147

When sending in property the package must be: Packaged securely preferably in a box, Have the prisoners name and prison number on the front, Have the authorisation code on the front, and Have your name and return address on the back.

Visiting a loved one at Highdown? Masks/face coverings are no longer required at High Down. This is for staff, prisoners, and visitors. This being said, face coverings can still be worn should you wish to do so.

Want to write to your loved one? Ensure you include their name and prison number (or DOB) on the front of the envelope, and your name and address on the back.

Send money to a loved one via the @gov website here: gov.uk/send-prisoner-…

Did you know you can keep in touch with a loved one via email? Find out more here: emailaprisoner.com

Concerned about a loved one? Call the Safer Custody Team on 0207 147 6571

Want to visit a loved one at Highdown? Call the booking line: 0207 147 6570 Monday-Wednesday 10am-12pm & 2pm-4pm; Thursday, Friday 10am-12pm. OR email: [email protected]

Struggling with a family- related issue or have questions about a loved one at Highdown? Our family services provider is PACT. Contact the PACT team at [email protected]

When sending in property the package must be: Packaged securely preferably in a box, Have the prisoners name and prison number on the front, Have the authorisation code on the front, and Have your name and return address on the back.

Do you have a visit booked at Highdown? Here are the current visit times: AM visits: 10am-11:30am, last entry: 9:45am PM visits: 2:30pm-4pm, last entry: 2:15pm Please arrive on time.

*Reminder*: There are nationwide rail strikes happening this week. Please give yourself enough time to arrive at your visit!

Prisoners’ Family Helpline info.prisonersfamilies.org Telephone: 0808 808 2003

Visiting a loved one at Highdown? Masks/face coverings are no longer required at High Down. This is for staff, prisoners, and visitors. This being said, face coverings can still be worn should you wish to do so.