MaribelLópez #tech #industryanalyst Lopez Research
@MaribelLopez
#Speaker, #author, #podcast host #edgecomputing #mobile #AI #IIOT #edge #futureofwork #cloud #CCaaS contributor to @Forbes.com
ID:14229262
http://www.lopezresearch.com 26-03-2008 20:12:54
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6th @Salesforce State of Service Report is out. #AI and #automation may present solutions for agents who spend just 39% of their time servicing customers amid internal meetings, administrative tasks, and manually logging case notes Ryan Nichols sforce.co/4bb59xj
Interesting. I expect to see many interesting or combinations over the next year. But an #acquisition is never easy
OMG. I haven't seen the @sugarcrm folks in awhile. Nice to see they are keeping good company with Liz Miller
The GenAI moment is real and Google Cloud is leaning into their go-to-market up and down their technology stack spanning infrastructure, models, data platforms and AI agents. #GoogleCloudNext
I'll save you the screen shots of code. We are talking about at Big Query and Vertex AI to analyze #socialmedia at #GoogleCloudNext
One of my favorite demos from today’s Google Cloud #googlecloudnext keynote highlighted simplifying the experience of selecting #hr benefits such as #healthcare plans. Practical #ai and #genai use case
Great hanging out with Brian Hall and Bobby Allen tonight. Looking forward to more time together in the coming days.
#CIO #Cloud #GoogleCloudNext Google Cloud
I was looking for #healthcare #ai news at NVIDIA #GTC24 . This CNBC article shares some of the updates. #generativeAI cnbc.com/amp/2024/03/24…