Bio 👋 Welcome to our official feed about the Capital’s transport network. instagram.com/transportforlo… Location London, England Tweets 56,5K Followers 2,2M Following 179 Account created 15-06-2009 12:10:45 ID 47319664
CX Social : Cate Evans Hi Cate, if you are using a first generation Oyster card, we can send you a free replacement in the post. Please phone our helpline on 0343 222 1234 (between 8am and 8pm) to have this arranged.
CX Social : Teresa Fritschi You should be capped over the course of a day. It is possible to incur an overcharge if a touch you made hasn't registered. If you're worried about being overcharged and would like to have a refund arranged please phone our helpline on 0343 222 1234 (between 8am and 8pm).
CX Social : Gareth Joice Hi Gareth, it may be handed into a station. If you fill out a lost property form, the Lost Property Office will let you know, if the item is matched. You can find the form online, here: bit.ly/1Pn9o83 thanks, Jo.
CX Social : Chandni D Patel Hi Chandni, please sign into your Contactless online account to contact us or call 0343 222 1234 for us to look into this. If you don't have an account already, please see link to create one: tfl.gov.uk/fares-and-paym… Thanks