🎉What’s new at InMoment you ask? 🚀We’re announcing new ways to use generative AI to summarize your feedback from call transcripts and chats, connecting your reputation management to customer acquisition metrics like calls, website views, and visits!

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Don't miss out on our InMoment's North America Managing Director's latest article in VentureBeat! Mehul Nagrani dives into the pitfalls of AI spending and offers valuable advice for companies looking to make strategic AI investments.

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We're thrilled to announce an exciting extension of our collaboration with Assurant!

With a powerful blend of technology and expert research services, we're on a mission to help them gain stronger signals, richer insights, and take smarter actions! 🚀

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We’re introducing an exciting collaboration with Arch Amenities Group, leveraging cutting-edge AI to unearth profound insights by consolidating VoC feedback data from surveys and social reviews across fitness and spa facility visits.

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Jeff Catlin, EVP of AI Products talks about how the latest increase in Large Language Models means a greater need for NLP in the enterprise.

Check it out in Forbes Technology Council

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Check out our blog on Conversation Intelligence to learn how to gain valuable insights from every customer conversation. From analyzing sentiment to identifying trends, this technology is revolutionizing the way businesses connect with their customers.
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Examine in greater detail exclusive reviews and ratings data of companies in key industries, with the goal of helping organizations discover strategic approaches to online reputation and review management as well as customer experience improvement.

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InMoment has been named a #MagicQuadrant #Leader by #Gartner in the 2024 Magic Quadrant™ Voice of the Customer report

Our XI Platform integrates feedback data to provide valuable insights and answers to your research and customer experience questions.

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We are thrilled to announce we have been named a #Leader in the 2024 #Gartner #MagicQuadrant for Voice of the Customer report! 🏆

Check it out here ➡️ hubs.li/Q02jRwk10

🌟Next week, we are thrilled to share some exciting news that recognizes our hard work and dedication to the customer experience industry! 🏆🎉

We cannot contain our excitement and wanted to give you a little teaser about it 🤩 Stay tuned for the big announcement! 🎊

In our 2024 Consumer Trends Report, we delve deeply into the ongoing economic pressures destabilizing the US economy. In these challenging times, AI and integrated CX are more than just buzzwords—they're essential tools 🛠️ for business resilience.

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AI isn’t just changing the business landscape; it's tailoring it to each individual's needs. In our North American 2024 Consumer Trends Report, we share invaluable insights on a new approach to individualizing customer experience: hyper-personalization.

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✨ This recognition is a testament to our commitment to providing exceptional customer experience solutions. Our easy to use integrated cx platform leads to improved experiences for retention, growth, business efficiencies, and savings!

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We are excited to share that we’ve partnered with Bright, a global leader in immersive learning and skill development technology to help drive their AI-powered coaching platform.

For more, check out the press release ➡️hubs.li/Q02fPjpq0

In today's digital world, a strong brand reputation is key to success. Building and maintaining a positive image can make all the difference. From delivering exceptional customer experiences to leveraging social media to your advantage.⬇️

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Check out our latest blog on review management:

👉 Learn the art of handling reviews effectively
👉 Find out how to respond to negative feedback like a pro
👉 Boost your brand's credibility and customer trust

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Discover how top brands utilize VoC to truly understand their customers' needs and preferences. From tailored experiences to improved products, this article showcases the impact of listening to your customers' voices. 🎯💡

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Discover the Customer Experience Strategy! 🔍

Learn how to truly understand your customers' needs and expectations, unleash the power of personalization to create meaningful connections, and out how to empower your team to deliver exceptional service.

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This significant integration within our ReviewTrackers reputation management software empowers them to manage their online reputation more effectively. 📊

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🤖🧠 AI is transforming the way businesses interact with their customers. Discover how AI is revolutionizing the customer experience and driving success in the digital era! Leverage AI to create unforgettable experiences for your customers!

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