@queenkweenaish We want to check and see what's going on with your service, KweenAish. Please DM your account details so we can resolve this. Thank you.

@queenkweenaish Sorry about what happened to your service, KweenAish. Don't worry, I created a report regarding this issue. Please see details via DM. Thank you.

@queenkweenaish We appreciate your effort on paying your bill in advance, @queenkweenaish. A follow-up report has been made to expedite your concern. Kindly check your inbox as we have sent you a more detailed report. Thanks!

@queenkweenaish We've seen the confirmation you made thru DM, KweenAish. We're happy to know that your concern is already fixed. It boost up our day. Thanks and we're just always one tweet away, if you have inquiries.