The learning's not over yet. Ginger Conlon reveals how to move CX from “initiative” to integral tonight at #SCORE2017 awards dinner

Great CX requires great employee experience. #SCORE2017 keynote @meganburnsCX is about to explain how to have both

Change can be stressful, but maintaining the status quo can be disastrous, Evans Manolis of Help Lightning reminds execs at #SCORE2017

42% increase in first time fix rate (in field service) using virtual reality, says Evans Manolis Help Lightning #SCORE2017

.@callminer’s Brian LaRoche is about to reveal how speech analytics drives efficiency, compliance, and sales for Americollect at #SCORE2017

There's no 1 correct way to collect customer data; just be sure to collect on- & offline to get a holistic view, Barton Goldenberg #score2017

Customers are like the center of a daisy; the petals are what info you need to know to serve/satisfy them, says @bgoldenbergISM #score2017

Kicking off day 2 of #SCORE2017 with keynote Barton Goldenberg, as he takes us down the path to omnichannel customer experience

Marketii’s Duncan Heal is about to take the #SCORE2017 stage to discuss the top ways to use analytics to create best-in-class CX.

Our pleasure to have you as part of #SCORE2017 , Colin Taylor TRG. Thanks! And thanks for a terrific presentation. twitter.com/colinsataylor/…

It's time to talk about the best ways to benchmark your CX strategy... #SCORE2017

.Colin Taylor TRG asks: Are you company or customer centric... #SCORE2017

5 minutes until Colin Taylor TRG reveals how to use the contact center to drive superior CX at CRMI’s #SCORE2017 ! buff.ly/2A2Q1RP

Turnover for satisfied customers= 15%+
For very satisfied= 2-5%
Move 100 customers to very sat @10K purchases/year= $1m annually
#SCORE2017

Kicking off #SCORE2017 with the 12 Key Components to Building a Successful CX Strategy buff.ly/2lxURmR

Who’s tops in CX? Find out at the #SCORE2017 NorthFace ScoreBoard Awards in Boston, 11/2 buff.ly/2A4v4px It's not too late for tix

Great CX requires great a employee experience. @meganburnsCX explains how to have both at CRMI’s #SCORE2017 : bit.ly/scoreCX17

Who’s tops in CX? Find out at the #SCORE2017 NorthFace ScoreBoard Awards in Boston on 11/2 buff.ly/2A2Vyrv It's not too late for tix

NEW: Personalized #CustomerExperience Increases Revenue And Loyalty 💲 bit.ly/2yVywF9 via the great Shep Hyken on Forbes

It is possible to weave CX into corporate DNA. Ginger Conlon reveals how at CRMI’s #SCORE2017 , Boston, 11/1-2: bit.ly/scoreCX17