How can we make the job easier for caseworkers & others who help families enroll in benefits like #SNAP ? In a new initiative w/ @navapbc, supported by Gates Foundation and Google.org, we’ll be developing an #AI tool to improve enrollment processes. navapbc.com/news/nava-ai-p…

Friday (3/8) at 11:00 AM ET from Nava Public Benefit Corporation:

Helping Families Access Public Benefits with AI and Automation

Martelle Esposito (Nava Public Benefit Corporation)
Genevieve Gaudet (Nava Public Benefit Corporation )
Yuri Kim (@gatesfoundation)
Julie Lin (@congressfellows alum)
stephenrockwell

navapbc.com/events/nava-ds…

Our experience testing modern tools with Montana WIC helped us understand how an API standard, or a set of regulations for interacting with technology systems, can improve experiences for WIC participants and staff. Read more: navapbc.com/public-benefit…

We’re thrilled that U.S. Digital Service recently posted an article about ReportStream, the free public health tool that we helped the CDC operate and expand. Read more about how this technology helped save more than 852,000 hours of manual labor during COVID-19: usds.gov/projects/cdc-s…

We partnered with NJ Labor Department to help make the state’s unemployment insurance (UI) program more accessible, flexible, and resilient. Read more in our annual Public Benefit Report: navapbc.com/public-benefit…

The system that processed $829 billion in Medicare claims in 2021, for 65 million people, is flexible, resilient, and future-proof thanks to technology improvements by CMSGov and Nava. More in our Public Benefit Report: navapbc.com/public-benefit…

Alongside Montana WIC, we formed a participant advisory council to help create a WIC recertification portal that truly meets peoples’ needs. Read more about how we are building government services alongside community members: navapbc.com/public-benefit…

Less than 50% of adults 65 and older are up-to-date with preventive care services. That’s why we partnered with CMSGov to connect people with primary care providers, promoting better long-term health outcomes. Read more here: navapbc.com/public-benefit…

We’re thrilled to announce that we’ve been awarded a two-year, $4 million contract from CMSGov to make it easier for people to verify their income so they can get access to benefits from programs like Medicaid and SNAP. Full announcement: navapbc.com/news/nava-wins…

To expand access to Login.gov, Nava worked with GSA to roll out in-person identity proofing to 18,000 postal services across the country. Read our full Public Benefit Report here: navapbc.com/public-benefit… #government #civictech

We partnered with U.S. Digital Service to help CDC ensure pandemic readiness. In our Public Benefit Report, we outline how we helped operate and expand ReportStream, CDC’s free service that helps public health departments quickly receive data on disease test results. navapbc.com/public-benefit…

Alongside Aquia, we’re thrilled to embark on a new partnership with U.S. Securities and Exchange Commission as they work to build cloud-based solutions for digital transformation projects. Full announcement here: navapbc.com/news/nava-awar…

Our toolkit, How to Build a Participant Advisory Council, is live on thewichub.org! It explains the steps to setting up a PAC and provides the tools and templates you’ll need to conduct recruitment for a PAC. buff.ly/3M7zGSD

Excited to announce our new partnership with Better Government Lab (BGL) at McCourt School. Together, we’ll work to increase our capacity & standard for measuring, evaluating, and analyzing impact across our portfolio of digital services. Read more here: buff.ly/48LA2rz

Thank you to everyone who joined us in DC for Offsite! This week allowed our team far and wide to connect with each other and to our mission while also building team trust and cohesion.

We built a new Veterans Affairs website and streamlined existing ones to help Veterans more easily access their healthcare and benefits. 'I’d be shocked if this were a VA page. It looks like a modern website,' said one Veteran. navapbc.com/case-studies/h…

We focus on building programs with positive service experiences—for government and its constituents—that can adapt to an ever-changing world. To read about this work in action, check out our case study on Nava’s Scalable Login System (SLS). navapbc.com/case-studies/b…

OFCIO released new guidelines to help agencies across the Federal government implement the 21st century IDEA Act. Learn more about what the “digital-first” experience entails: nextgov.com/modernization/…
Natalie Alms

We are excited to be at the NWA Technology Conference on Sept. 27-29 in Portland! Look out for Martelle Esposito & Lauren Ciferri as they discuss current challenges, opportunities, and recent innovations that improve the WIC participant experience. More: buff.ly/48fABd7

Building an API prototype for Montana WIC proved to us not only the potential power of using APIs with WIC technology, but also provided some guidance on how to move forward with researching and building a national API standard. navapbc.com/case-studies/d…