Fantastic answer from Cleveland Clinic CXO Adrienne Boissy when asked who she has turned to in finding the path forward through the pandemic: 'It’s an easy answer - we turn to the people we serve.' 👏 #HumanCentered #WSJExperienceForum
Great tip from Reginé Gilbert on where to start to make your #customerexperience more accessible for people with disabilities: can someone use your website with only a keyboard? #WSJExperienceForum