CORE + CCTR LFG 🚀🚀🎉🎉🎉

The New Face of Knowledge Management - by Alan Ranger Alan Ranger Cognigy contactcenterpipeline.com/Article/the-ne…

#KnowledgeManagement #cctr #custserv #cx #contactcenter #customerservice #customersuccess #customerexperience #callcenter

Check out the best #cctr articles of this week! 3 Ways AI Improves Agent Experience by @upstream_works | This Customer Could Ruin Your Business by Shep Hyken | Crafting AI Prompts: 5 Expert Tips for Contact Centers by MiaRec, Inc. customercontactcentral.com/edition/weekly…

5 metrics that will improve your contact center's CSAT score ⭐⭐⭐⭐⭐ hubs.la/Q02rVp8f0. #csat #customersatisfaction #metrics #cctr

#GenerativeAI is changing the game! Learn how this powerful tech can boost business outcomes & customer satisfaction in 2024. Read more: bit.ly/3xKVFu0 #CX #CCTR

5 contact center challenges and how to overcome them -- a discussion featuring CX Today' Charlie Mitchell, Opus Research's Derek Top + #ElevateAI by NICE's Neeraj Verma.

That's my kind of #MustSeeTV . #cctr #AInews #GenAI

Disruption Ahead for The Contact Center Workforce – Part 1 - By Brent Holland
contactcenterpipeline.com/Article/ArtMID…

#cctr #custserv #cx #contactcenter #customerservice #customersuccess #customerexperience #callcenter

Elevate customer experience with @Uniphore's AI virtual agents! 🚀 24/7 support, real-time personalization, and major cost savings. Dive into the future of customer service now! 👉 bit.ly/48LeWZp #AI #CCTR

Connecting With Remote Colleagues: In Writing - By Leslie O'Flahavan LeslieO contactcenterpipeline.com/Article/connec…

#cctr #custserv #cx #contactcenter #customerservice #customersuccess #customerexperience #callcenter

Looking to enhance your contact center's efficiency? Our guide on call routing technology is a must-read for #CCTR leaders. bit.ly/492YSlS #ContactCenter #CustServ

頚管長セーフでした🥹🩷
よかったー😭👏🏻🩷
今の週数的には短いけど大丈夫との事🙆🏻‍♀️

Strategies for Managing Remote Call Center Teams – Part 1 - By Mark Pereira contactcenterpipeline.com/Article/strate…

#wfh #cctr #custserv #cx #contactcenter #customerservice #customersuccess #customerexperience #callcenter #HybridWork #RemoteWork

Five9 Announces Enhanced Zendesk Integrations contact-centres.com/five9-announce… @zendesk #cctr #contactcentre #callcentre #insurance Five9

How IPI Can Help Elevate Your Insurance Contact Centre contact-centres.com/how-ipi-can-he… IP INTEGRATION #cctr #contactcentre #callcentre #insurance

Automation is the way fo the future. See this guide to learn more about automating your operations and what it can do for your call center.
ow.ly/QT6F50RhsnZ
#contactcenter #cctr #cx #crm #customerservice #custserv #job #manager #agents #callcenter #cloud #AI #software

8x8 Operator Connect for #MicrosoftTeams streamlines #telephony deployment & adoption for orgs using #Teams . 8x8 is now the only #operatorconnect provider with a native #CCTR solution that’s #MSFT certified to integrate with Teams: bit.ly/3VZjAzY bit.ly/4aVE4hh

Boost your contact center efficiency with Real-Time Agent Assist! Empower agents, elevate customer satisfaction, and enhance operational performance. bit.ly/3VV5waE #CustServ #Innovation #CCTR

Reinventing Workplace Connections - by Eric Berg and Shane Devitt contactcenterpipeline.com/Article/reinve…

#wfh #cctr #custserv #cx #contactcenter #customerservice #customersuccess #customerexperience #callcenter #HybridWork #RemoteWork

8x8 Operator Connect for #MicrosoftTeams streamlines #telephony deployment & adoption for orgs using #Teams . 8x8 is now the only #operatorconnect provider with a native #CCTR solution that’s #MSFT certified to integrate with Teams: bit.ly/3VZjAzY bit.ly/3U4jpRx

8x8 Operator Connect for #MicrosoftTeams streamlines #telephony deployment & adoption for orgs using #Teams . 8x8 is now the only #operatorconnect provider with a native #CCTR solution that’s #MSFT certified to integrate with Teams: bit.ly/3VZjAzY bit.ly/3Q3LWFC