IT QUALITY INDEX(@itQualityIndex) 's Twitter Profile Photo

IT Quality Index Framework benefits: 1) Understand IT quality in business context 2) Track IT quality changes 3) Prioritize improvement areas 4) Benchmark against similar organizations 5) Boost IT team confidence and motivation.

IT Quality Index Framework benefits: 1) Understand IT quality in business context 2) Track IT quality changes 3) Prioritize improvement areas 4) Benchmark against similar organizations 5) Boost IT team confidence and motivation. #ITQuality #BusinessValue
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Zdenek Kvapil(@ZdenekKvapil) 's Twitter Profile Photo

Frequently, CIOs are equipped with many metrics representing a wide array of details about IT busyness or cost, but they often lack fundamental knowledge of whether their IT quality is good or not so good.

Frequently, CIOs are equipped with many metrics representing a wide array of details about IT busyness or cost, but they often lack fundamental knowledge of whether their IT quality is good or not so good.
#MeasureWhatMatters #itQualityIndex
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IT QUALITY INDEX(@itQualityIndex) 's Twitter Profile Photo

IT Quality Index components
- measurement method including 48 quality dimensions
- predefined IT Quality Management System
compatible with all widely used practices and IT management standards

IT Quality Index components
- measurement method including 48 quality dimensions
- predefined IT Quality Management System
compatible with all widely used practices and IT management standards
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Zdenek Kvapil(@ZdenekKvapil) 's Twitter Profile Photo

Some have excellent theoretical knowledge of best practices, yet real-world scrutiny often reveals underperformance compared to those with fewer certifications.
assessments shed light on these dynamics

Some have excellent theoretical knowledge of best practices, yet real-world scrutiny often reveals underperformance compared to those with fewer certifications. 
#ITQualityIndex assessments shed light on these dynamics
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Zdenek Kvapil(@ZdenekKvapil) 's Twitter Profile Photo

IT Quality management is frequently reduced to solving SLA issues or complaints. But proactive quality management is a much wider discipline.

IT QMS QUMG APO11 Managed Quality

IT Quality management is frequently reduced to solving SLA issues or complaints. But proactive quality management is a much wider discipline.

#itQualityIndex IT QMS #SFIA QUMG #COBIT APO11 Managed Quality
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IT QUALITY INDEX(@itQualityIndex) 's Twitter Profile Photo

Predefined outputs and highly regular activities are prerequisites for quantitative metrics. Singular and non-routine activities imply the need for qualitative metrics.

Predefined outputs and highly regular activities are prerequisites for quantitative metrics. Singular and non-routine activities imply the need for qualitative metrics.
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