On hold marketing offers the perfect window of opportunity to tell a captive audience more about you! 🗣️🎤 find out more in our new blog! 👉 talktomango.com/what-is-on-hol…

#audiomarketing #onhold marketing #onhold #newblog #talktomango

Well done to our latest prize winners 👏 we hope you enjoy your vouchers!!

🌟 Luke
🌟 Owen
🌟 Josh
🌟 Stephanie
🌟 Roxanna

Good luck to everyone for May 🤞😊

#StaffPrizes #StaffSpotlight #talktomango

The #HousingAssociation sector has become one of Mango’s specialities over the last 15 years 🏠

From 24/7/365 out of hours support to overflow cover – there's not much we can’t do!! Read all about it here 👉 talktomango.com/how-mango-help…

#housingassociations #talktomango

HAPPY 15TH ANNIVERSARY AIMEE AND LAURA! 💕

Thank you Aimee and Laura for all your hard work, dedication and positivity over the last 15 years. Here’s to the next 15!! 🥂

#happyanniversary #15years #talktomango

Priding ourselves on being proactive and passionate about what we do, receiving #clientfeedback like this makes all the hard work worth it! 😁

If you want peace of mind knowing your audience is in good hands – #talktomango today 📞 02891 475 200 / 📧 [email protected]

Over half of retail customers with an urgent issue prefer having support conversations over the phone 📞 that’s why it’s never been more important to perfect the art of call handling 👌 whether it be internally or via outsourced support. #contactcentrefacts #talktomango

Congratulations to everyone who secured the goods in our February prize draw! Our winners are...🥁
⭐ Reece
⭐ Brooke
⭐ Joshua
⭐ Simon

Well done again 😊 and good luck everyone for March! #prizewinners #welldone #staffrewards #staffspotlight #talktomango

Everybody say ‘(p)awww’... 🐾

Who doesn’t love a cute pet pic? Today, we’ve been going *mutts* over our staff and clients’ furry besties! 🐕 swipe for some more puparazzi snaps that were sent in 👉

#petday #petappreciationday #staffpets #cutepets #petphotos #talktomango

Ever wondered what’s it like working in a Contact Centre? Whether you’re considering a career move or are just curious – swipe for insights straight from our staff! 💬👉 #contactcentrelife #stafftestimonials #talktomango

We are ecstatic to announce that Mango Direct Marketing has received certification for #ISO9001 and #ISO14001 ! 🏆 thank you to the Quadra Consulting and AUVA Certification teams for all your support! Here's to an exciting future ahead 🎉
#ISOcertification #talktomango

From strategy to scripting 📝 #CallCentreManagement is a group of methods, approaches, actions and determinations that are used by a team to upgrade efficiency. Check out our top four best practices in this week’s blog 🔗 talktomango.com/4-call-centre-… #newblogpost #talktomango

Switching things up a bit over on our blog this week, to give a spotlight to some of our new and existing partnerships and sponsorships 🤝 Read all about it here:

🔗 talktomango.com/committing-to-…

#localcommunity #communitysupport #sponsorships #partnerships #talktomango

Team Leaders are without a doubt the beating heart of any Contact Centre 🧡in our new blog, we chat to Team Leader, Karen, about her role and journey in Mango so far! 👉 talktomango.com/life-as-a-cont… #teamleader #dayinthelife #contactcentre #callcentre #staffspotlight #talktomango

Another great round of feedback from WWF UK 👏 awarding Fundraiser of the Month this time to Laura for her professionalism, clarity and warmth when handling supporter calls – congratulations! 😁🏆

#WWFUK #fundraiserofthemonth #staffspotlight #talktomango

Catch our very own Sarah and Colin at Bangor SERC Careers Fair today between 11am-1pm! 😁

They'll have all the deets on life at Mango and how you can become a part of it.

Look forward to chatting with you all! 🧡

SERC Students' Union #careersfair #contactcentre #talktomango

January saw some cracking performers and prizes to celebrate! Congrats everyone on your hard work 😊

Our winners are...🥁
⭐ Kenzie
⭐ Jack
⭐ Melissa
⭐ Diane
⭐ Matthew

#prizewinners #welldone #staffrewards #talktomango

If you know Mango, you'll know we love all things social! 🤳 so much so, we're throwing it back to one of our very first blogs, covering everything we love (and don’t love so much) about the world's top #socialmediaplatforms 📱 talktomango.com/mangos-favouri… #blog #blog post

We want to give a special shout out to Stephen who has been awarded WWF UK ‘Fundraiser of the Month’ 🏆

Well done Stephen for “building lovely connections with supporters”, being “engaging and friendly” and “outstanding overall”! So pleased for you 😊 #WWF #WWF UK #talktomango

Did you know that businesses with #Omnichannel customer support will have 23 times higher satisfaction rates than those that don’t? 😮

NEW BLOG over on our website - this time it's about #omnichannel #customerservice 👉 🔗 talktomango.com/why-is-omnicha…

It’s a New Year, making it the perfect time to reimagine new ways you can make waves with your charity’s important work! 😊 on our #blog , we chat about #FundraisingServices , and how these can help maximise your charity’s intake and overall operations
talktomango.com/fundraising-se…