📘 Managing Customer Experience & Relationships: A Strategic Framework 4th Edition Authors:
Don Peppers
Martha Rogers
Publisher: Wiley
📘
Lance Scoular🧭🌐The Savvy Navigator The Savvy Navigator 🧭🌐📷 #amazoninfluencer #book #ad #amazonbooks #customerexperience lnkd.in/gHA3QaUj
FREE eBook! Ideas and inspiration for the year ahead from me and Jeanne Bliss, Kerry Bodine, @hyken, Ian Golding, CCXP, Don Peppers, Stan Phelps, & Dr. Natalie Petouhoff.
buff.ly/3j4yHD3
#custexp #CX #CustomerExperience #CustServ #inspiration
SaaS solutions need to be user-friendly for long-term success.
Check out the article below by Don Peppers, a customer experience expert and advisor to Circle Security, to learn more about Circle's No Compromise Promise!
#nocompromise #embraceprevention
linkedin.com/pulse/friction…
I’m very proud of the high-caliber educators on @edXonline, and we’re just getting smarter through our new partnership with WOBI, which is bringing over big names like jonah berger, Charlene Li (she/her), Mohan Sawhney, Don Peppers and Whitney Johnson. Welcome!
🔗 twou.co/WOBI
Emmet Peppers VincentHMChan Don Peppers Elon Musk @lindayacc Great episode, congrats. Your dad looks in great shape.
I thought you were going to ask him how he developed his ability to predict future technology trends. Maybe for the next episode!
All Things Considered CX with Bob Azman Podcast youtu.be/52GlK9d-zLs via YouTube Don Peppers joins me for a best of summer replay series podcast. #CustomerExperience #CustomerRelationshipManagement #customerloyalty
All Things Considered CX Podcast with Bob Azman youtu.be/roYsvjmdOEI via YouTube Don Peppers joins me to talk about building one-to-one relationships with your customers. #podcast #cx #customerrelationships