Amazon's post-feedback Thank You messgae says 'You are helping us create Earth's most customer-centric company.' Given Mr. Bezos' travel plans I have to wonder...is he planning to expand the delivery footprint to other planets? The moon?

Find out why Megan Burns acted as a marriage counselor for businesses on this week's episode of the VoCX podcast!

Full episode here: ow.ly/Y73Q50FcFkK

'Empathy is great, but you can't have empathy without perspective.'

This week on the Voices of CX podcast, Megan Burns joins us to talk about the importance of empathy in any company and more.

Full episode here: ow.ly/FFpk50FcEWr

Tomorrow, I'm joining Mary Drumond for the season finale of Worthix's Voices of CX Podcast! Tune in to hear our conversation about the human experience perspective. #IAmAVoiceOfCX
bit.ly/3wFTKl5

Discovered the 4th circle of #cx hell. Open Internet provider’s app to check for an outage. Error - can’t load map because it can’t connect to wifi. Guess I have my answer! This is why I have an old fashioned landline phone & cell service from a separate carrier.

Just posted a photo instagram.com/p/CNVbAvYFjox/…

Where will you be 2 weeks from today? Hopefully online at the AMACincinnati Ignite! event, adding your thoughts to our conversation on The Past, Present, and Future of Customer Experience! igniteama.com
#keynotespeaker

This is one way to do surprise and delight! amp.wbur.org/artery/2021/03…

This week's #wordnerdwednesday looks at where the phrase 'Luck of the Irish' came from. Happy St. Patrick's Day! megan-burns.com/blog/word-nerd…

How can marketers stay on top of #CX best practices in 2021?

Megan Burns has had a front-row seat to the CX revolution throughout her influential career. In her #AMAIgnite keynote, she shares what she's seen and where CX is going.💡

More details ➡️ igniteama.com

It's #wordnerdwednesday again! If you're like me and use words as a tool for thinking about the world, this series is for you. megan-burns.com/blog/word-nerd…

(Starting today I'm sharing WNW here & Instagram in addition to LinkedIn.)

Augmented reality holographic conferences and meetings? Not sure how I feel about that yet. ⁦The Wall Street Journal⁩ columnist Joanna Stern shares interesting thoughts after her first-hand #experience . wsj.com/articles/help-…

Saddened to read this news. Sincere condolences to Mr. Sorenson’s immediate family and the broader Marriott family. wsj.com/articles/marri…

It's #wordnerdwednesday ! This week's word is 'framework'. Check out the definition and some examples of #cx frameworks here: linkedin.com/posts/meganbur…

Only 10 days until I get to join New England's best and brightest #Association Executives to explore the what, why, and how of a winning #Member #Experience ! #nesae

Great tip from Reginé Gilbert on where to start to make your #customerexperience more accessible for people with disabilities: can someone use your website with only a keyboard? #WSJExperienceForum

via @NYTimes #Culture , #employeeexperience & governance in one package. Not mentioned is the value of the business education & skills employees get that they can turn into their own businesses in the future if they want. nytimes.com/2020/10/23/you…

Voted! instagram.com/p/CG5Bc6LlKIe/…

via @NYTimes Now that’s an experience! nytimes.com/2020/10/20/sty…

Never noticed the eyebrows on the old mask emoji, but someone did! Apple is testing an updated version of the emoji meant to look like it is smiling under its mask.

#emotionalexperience #Emotions #empathy
blog.emojipedia.org/mask-wearing-e…